15 August 2004

VoIP gaining ground, despite cost concerns - Computerworld: "oIP gaining ground, despite cost concerns
Users see benefits in the networking technology

News Story by Matt Hamblen

AUGUST 13, 2004 (COMPUTERWORLD) - Interest in voice-over-IP projects at U.S. businesses remains keen, according to analysts, and several companies are moving ahead with plans to install such systems.

For example, The Boeing Co. said last month that it plans to install 150,000 VoIP phones and related networking equipment from Cisco Systems Inc. (see story). In March, IBM outlined plans to provide VoIP phones to about 400,000 of its employees and contractors over the next five years using gear from Avaya Inc., Cisco and Siemens AG (see story). And SouthTrust Bank in Birmingham, Ala., has installed a VoIP system, based mainly on Cisco gear, in 825 branches in the Southeast over the past three years. The system has saved the bank millions of dollars and has reduced annual communication costs by 30%, said Stanley Adams, SouthTrust's group vice president of network services."